Mon - Sun: 8:00 AM - 8:00 PM 450 Grand Avenue, Silicon Valley, CA +1 (555) 123-4567

Terms & Conditions

Effective Date: January 1, 2026

1. Agreement to Terms

By requesting, booking, or paying for car wash, detailing, paint correction, or ceramic coating services through AutoGleam Pro ("we," "our," or "the Company"), you ("the Client" or "Customer") agree to be bound by the terms and conditions outlined below.

2. Appointments & Cancellations

  • Scheduling: Appointments booked through our online form or WhatsApp are confirmed upon receiving an agent verification message.
  • Cancellation Grace Period: You may reschedule or cancel your appointment free of penalty up to 4 hours prior to the designated time slot.
  • Inclement Weather: For mobile doorstep detailing, heavy rainfall, high winds, or severe lightning may necessitate rescheduling to ensure technician safety and optimal ceramic curing.

3. Personal Belongings & Vehicle Valuables

Customers are respectfully requested to remove all valuable personal possessions, cash, credit cards, jewelry, electronics, and fragile items from the vehicle interior, glovebox, and trunk prior to service commencement. AutoGleam Pro is not liable for lost, displaced, or damaged personal property left inside vehicles during steam extraction or cabin detailing.

4. Pre-Existing Conditions & Inspection

Prior to washing, our detailer will perform an initial walkaround condition report noting:

  • Pre-existing paint rock chips, deep clear-coat scratches, curb rash on alloy rims, or peeling clear coats.
  • Cracked windshields or oxidized plastics that may react unexpectedly to standard cleaning.
  • Engine bay components with damaged wiring harnesses or aftermarket open air filters.

AutoGleam Pro shall not be held liable for damages resulting from pre-existing structural defects, oxidized clear coats, or non-factory modifications.

5. 100% Satisfaction Guarantee

We take immense pride in our craftsmanship. Upon completion of service, our technician will conduct a final walkaround inspection with you. If any section fails to meet your complete satisfaction, notify our detailer on site and we will re-clean and detail the area immediately at no additional charge.

6. Payment Terms & Monthly VIP Memberships

Payment is due upon completion and customer inspection of single wash services. We accept all major Credit/Debit Cards, Apple Pay, Google Pay, and Cash. Monthly VIP Memberships are billed recurringly each month and may be canceled anytime with 7 days' advance written notice without cancellation fees.

7. Contact Information

For any legal questions regarding these terms, contact us at:

AutoGleam Pro Legal Department

450 Grand Avenue, Silicon Valley, CA 94025

Email: legal@autogleampro.com | Phone: +1 (555) 123-4567